Thank you for purchasing from Algorithm Software Technologies. This Shipping Policy outlines how we deliver our digital software products and services.
1. NATURE OF DELIVERY
All our products—including software, plugins, license keys, SaaS subscriptions, and digital services—are delivered electronically. We do not ship any physical items.
2. DELIVERY TIMELINE
- Instant Products: For off-the-shelf software or automation tools, access credentials or download links are delivered within 5–15 minutes after payment confirmation.
- Custom Software: For tailor-made applications or integrations, delivery timelines will vary based on your project scope and are shared during project onboarding.
- Subscription Services: Access to platforms or dashboards is activated within 24 hours of payment receipt.
3. DELIVERY METHODS
- Access links, download files, license keys, or activation details will be sent via: info@algorithmsoftwaretech.com
- Please ensure your email address is valid and monitored to receive access credentials without delay.
4. FAILED OR DELAYED DELIVERY
In rare cases, delivery may be delayed due to:
- Email filtering issues (please check your spam/junk folder)
- Incorrect email address provided
- Technical interruptions or payment gateway delays
If your digital product is not received within the estimated time, please contact us at info@algorithmsoftwaretech.com with your Order ID and registered email.
5. ACCESS ISSUES & RE-DELIVERY
We offer:
- One-time free reissue of digital delivery upon valid proof of purchase.
- Access recovery support for up to 30 days from the original purchase date.
- A fee may apply for reissuing licenses after the 30-day period, depending on your software plan.
6. SUBSCRIPTION RENEWALS & ACCESS
- Subscription-based services (monthly/yearly) are delivered on a rolling basis.
- Renewal confirmations and continued access are delivered automatically upon successful billing.
- Non-payment or failed renewal will suspend access until payment is received.
7. REGIONAL AVAILABILITY
Due to licensing restrictions and compliance requirements, certain products may not be available in all countries. We reserve the right to cancel orders from restricted regions and will issue a full refund if applicable.
8. SUPPORT & ACTIVATION
- Post-delivery, you may receive onboarding support or activation guidance.
- Support documentation is included with most products or accessible via our Help Center.
CONTACT US
For any questions or support related to your software delivery, please contact:
Email Id: info@algorithmsoftwaretech.com
Website: www.algorithmsoftwaretech.com
